Shipping Policy

Orders are typically prepared within a few business days. Orders placed on weekends or holidays are prepared on the next business day.

Toes First currently ships within the United States. Canada and other international destinations are not available at this time.

Orders ship via UPS. Delivery timing depends on the carrier and the destination. Once a package is with the carrier, delivery timing is outside our control.

A tracking email is sent to the address on the order as soon as the package leaves our facility. If tracking has not updated for several business days, contact Support.

Please check your shipping address at checkout. If you need a correction, email Support as soon as possible; once an order has been packed or handed to the carrier it may no longer be changeable. We are not responsible for packages delivered to an incorrect address provided by the customer.

If a package arrives damaged or tracking shows delivery but you cannot locate it, contact toesfirsthb@gmail.com with your name and order number and we will help.

Toes First offers a 30-Day Money-Back Guarantee beginning on the date the product is delivered.

If you return a product because you changed your mind, are dissatisfied, or no longer want the product, you are responsible for return shipping costs.

If a product arrives damaged or defective, Toes First will provide a prepaid UPS return shipping label at no cost to you.

Once the damaged or defective product has been received, you may receive either a replacement Toes First product or a refund under the 30-Day Money-Back Guarantee.